Shipping& handling policy

**Shipping and Handling Policy - Mihaela Lionte Studio Artistic SRL**

At Mihaela Lionte Studio Artistic SRL, we strive to ensure a smooth and secure shipping process for your acquired artworks. This may include third parties. Please review our Shipping and Handling Policy below:

1. **Shipping Methods and Timeframes:**

   - We offer various shipping methods based on your location and the nature of the artwork. Shipping options include standard, expedited, or express services. Estimated delivery times will be provided based on your chosen shipping method and location.

2. **Packaging and Handling:**

   - Each artwork is meticulously packaged with the utmost care to ensure its safe transit. We use industry-standard protective materials and methods to safeguard the artwork against damage during shipping.

3. **Shipping Costs and Taxes:**

   - Shipping costs are calculated based on the dimensions, weight, shipping destination, and the selected shipping method. These costs will be clearly communicated to you before completing the purchase.

   - Any applicable taxes, customs duties, or import fees for international shipments are the responsibility of the buyer and will be determined based on the destination country's regulations.

4. **Shipping Insurance:**

   - We offer shipping insurance options for added protection during transit. This insurance covers the artwork against loss or damage during shipment. The cost of insurance will be communicated to you and added to the shipping fee upon request.

5. **Delivery Address and Instructions:**

   - Please ensure that the provided delivery address is accurate and complete to avoid any delays or delivery issues. Additionally, you may provide specific delivery instructions or special handling requests when placing your order.

6. **Tracking and Confirmation:**

   - Once your artwork is shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status of your shipment and estimated delivery date.

7. **International Shipping:**

   - For international shipments, please be aware of your country's customs regulations and any import restrictions that may apply to artworks. We strive to comply with international shipping regulations and provide necessary documentation for customs clearance.

8. **Artwork Reception and Inspection:**

   - Upon receiving the artwork, please inspect the packaging for any visible signs of damage. In the event of any concerns or damages, please contact us immediately to facilitate the necessary actions.

9. **Returns Due to Shipping Issues:**

   - In the rare event of shipping-related damages or discrepancies with the received artwork, refer to our Return and Refund Policy for instructions on initiating returns or exchanges due to shipping issues.

10. **Acknowledgment of Terms:**

   - By proceeding with a purchase from Mihaela Lionte Studio Artistic SRL, you acknowledge and agree to adhere to the terms outlined in our Shipping and Handling Policy.

For any inquiries, assistance, or further details regarding shipping arrangements, please do not hesitate to reach out to our team. We are committed to ensuring your artwork reaches you safely and securely.

Thank you for entrusting us with your art acquisition at Mihaela Lionte Studio Artistic SRL.

Feel free to customize this Shipping and Handling Policy to align with your studio's specific shipping methods, protocols, or additional details you may want to highlight for your customers' reference and compliance.