Payments policy

Payment Policy 

Mihaela Lionte Studio Artistic SRL

Welcome to Mihaela Lionte Studio Artistic SRL. To facilitate a smooth and secure transaction process, we have established the following Payment Policy:

1. Accepted Payment Methods:

We accept payments via major credit/debit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and other methods as specified at the time of purchase. All transactions are processed in the currency stated on the invoice.

2. Payment for Artworks:

For artworks available for immediate purchase in our studio's collection, full payment is required at the time of purchase before shipping or collection.

 For commissioned or custom artworks, a non-refundable deposit is required before the commencement of the project. The remaining balance will be due upon completion and before delivery or collection.

3. Payment Plans and Instalments:

 Payment plans or instalment options may be available for select artworks. Details regarding available plans and terms will be communicated for eligible artworks upon request.

4. Currency and Pricing:

 All prices displayed on our website or provided in quotes are in the specified currency and inclusive of applicable taxes, unless otherwise stated. Pricing for commissioned artworks will be agreed upon before the project's initiation. 

5. Payment Confirmation and Invoices:

 Upon successful payment, you will receive a confirmation email or invoice specifying details of your purchase, including the artwork's description, price breakdown, and shipping information (if applicable).

6. Payment Security and Confidentiality:

 Your payment information is encrypted and securely processed through trusted payment gateways to ensure confidentiality and protection against unauthorized access.

7. Cancellation Policy:

   Once an order is placed for an available artwork or a commissioned project has commenced, cancellations may be subject to specific terms outlined in our cancellation policy. Please contact us promptly to discuss any cancellation requests.

8. Refunds and Returns:

 Refunds or returns are handled according to our Return and Refund Policy. Refer to that policy for comprehensive information on conditions and procedures for returning artworks and initiating refunds.

9. Payment Confirmation and Records:

 We maintain records of all transactions for accounting and verification purposes. Your payment confirmation serves as proof of purchase.

10. Acknowledgment of Terms:

  By proceeding with a purchase or commissioning an artwork from Mihaela Lionte Studio Artistic SRL, you acknowledge and agree to adhere to the terms outlined in our Payment Policy.

For any inquiries, clarification regarding payments, or further assistance, please do not hesitate to contact our team. Your satisfaction and trust are of utmost importance to us.

Thank you for choosing Mihaela Lionte Studio Artistic SRL for your art acquisition and support.